Returns & Exchanges
We want you to be completely satisfied with your Naturecan UK fashion purchase, which is why we offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please ensure items are returned in their original packaging to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original packaging and include the completed returns form inside the parcel.
- 3.Ship It Back
Download your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized collection point.
- 4.Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 7-10 business days.